OUR POLICIES

Ensuring the Best Experience

At Clare's Hair Affair, we go out of our way to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.

 

FREQUENTLY ASKED QUESTIONS

Are you currently accepting new clients?

Yes! I would love to meet you!

What methods of payment do you accept?

I accept cash, card or Venmo.

What if I need to cancel my appointment?

Cancellations must be made 48 hours in advance. If an appointment is cancelled within 48 hours, you will be charged 50% of the scheduled services.

What are the best products to use for my hair after a color service?

Any professional line will do, you can check out the products here on my page or look for something color-safe, sulfate free and paraben free!

When can I wash my hair after a color service? 

It's best to wait a few days, your hair is washed prior to leaving the salon so take advantage of that!

How often should I expect to get my color touched up and/or re-done?

I specialize in low maintenance color, so I recommend appointments every 8-12 weeks with a tone appointment every 4-6 weeks to keep your look and tone fresh!

How can I figure out which hair extension method is best for my hair?

During your consultation I will look over your hair, give you options and explain in detail the differences between them to help us decide the best option!

Should I wash my hair before my extension appointment?

Yes, it’s best to come with your hair clarified, I will send you home with clarifying shampoo at your consult.

How will i know if I am properly maintaining my hair extensions?

I provide a care sheet but will also check up on you after your installation! You may text me with any questions or concerns.